Posted Mar 03
SCO Family of Services

TFFC Program and Homefinding QI Specialist

New York-Brooklyn-Bedford-Stuyvesant Full Time

TFFC Program and Homefinding QI Specialist

SCO Family of Services
Extraordinary reach.
Unconditional care.
Life-changing results.

SCO Family of Services has provided vital human services throughout New York City and Long Island for more than 100 years. SCO helps vulnerable New Yorkers build a strong foundation for the future. We get young children off to a good start, launch youth into adulthood, stabilize and strengthen families and unlock potential for children and adults with special needs.

SCO Family of Services welcomes you to join our family and help us work together to carry out our mission to build a stronger tomorrow.

The QI Specialist will be responsible for working with program staff on six core QI activities:

Long Term Planning; Short Term Planning; Internal Quality Monitoring; Case Record Review; Outcomes Measurement; Measurement of Consumer Satisfaction.

  • Assist program staff to meet Federal, State and local codes and regulations as well as Council on
  • Accreditation standards and requirements, including assistance with any related audits and assessments. • For incidents, accidents and grievances: Conduct investigations as required; maintain incident database; schedule and chair Incident Review meetings; assist with recommendations for corrective actions; track and report on incidents, accidents, grievances, and corrective actions.
  • Conduct quarterly case record reviews and prepare program-specific reports.
  • Administer consumer satisfaction surveys and provide feedback.
  • Assist in tracking, reviewing, and analyzing trends in key outcome measurements.
  • Analyze program risk management, environmental surveillance and quality control activities
  • Assist in developing and monitoring short-term annual plans and long-term strategic plans, providing progress reports as required.
  • Prepare monthly, quarterly and annual reports on trends and work with staff on follow-up activities.
  • Participate in program, department and agency-wide Quality Team meetings.
  • Review Foster Parent records for compliance with certification and recertification requirements, and all safety practices.
  • Ensure corrective actions for Therapeutic Foster Home compliance is completed.

**Position based in Bed Stuy, with some travel to Downtown Brooklyn, Queens and Long Island**


  • Education/Degree: Bachelor’s degree required. Master’s degree in Human Services, Social Work, Health Care Administration, Public Administration or similar field strongly preferred.
  • Years of Experience: One year’s experience in quality improvement/program evaluation and/or administration in not-for-profit settings, preferred
  • Other skills and requirements:
  • Experience working in foster care and adoption with familiarity with NYC ACS and NYS OCFS regulations desirable.
  • Strong skills in spreadsheet, database and word processing programs (MS Office Excel and Word required).
  • Experience with audit preparation, accreditation, survey, and outcome measurement activities very desirable.
  • Strong Oral and Written Communication Skills
  • Strong skills in spreadsheet, database and word processing programs (MS Office Excel and Word required).
  • Experience with audit preparation, accreditation, survey, and outcome measurement activities very desirable

Primary Location: New York-Brooklyn-Bedford-Stuyvesant
Schedule: Full-Time

If you are interested in the position mentioned above, please apply directly online at

Please keep in mind that it is not possible for us to personally contact every candidate, but rest assured that your information will be reviewed and one of our hiring managers will contact you if you’re being considered for the position.

SCO Family of Services offers a competitive salary and benefits package including, vacation, holidays, sick days, health and dental care, life insurance, long and short term disability, 403(b) retirement account, flexible spending account, credit unions, direct deposit.

To learn more about SCO Family of Services, visit us online at

SCO FAMILY OF SERVICES is an Equal Opportunity Employer M/F/D/V

Sign up for Job Alerts

Latest Jobs

Share this Job

More from SCO Family of Services

Similar Jobs