Director of Residential Program Services
Under general direction, is responsible for directing one or more of the Agency’s residential facilities. This includes directing staff, providing consumers with proper care, ensuring the safety of the consumers, scheduling necessary repairs and the general upkeep of the facility. Administers designated program in accordance with Agency policies and regulations and requirements of applicable regulatory agencies. Is responsible for all aspects of program including personnel, budgeting, services to individuals and physical plant management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of the Director of Residential Services will include, but are not limited to the following:
- Works closely with Interdisciplinary Clinical team to coordinate residents’ treatment plans.
- Ensures that all measures for safety and well being are maintained at highest level.
- Provides overall supervision to residence staff including Registered Nurse/Licensed Practical Nurse, Residence Manager, Senior Residence Program Specialist, Case Manager, Residence Program Specialist, Recreation Specialist utilizing flexible time scheduling to make on-site consultations and supervision of each shift.
- Conducts weekly/biweekly staff meetings with all direct care staff.
- Interviews, evaluates, hires, orients, trains, disciplines and when necessary, terminates subordinate staff.
- Maintains and posts scheduled work assignments and adjusts such assignments based on availability of staff, individual abilities of staff and particular requirements of residents.
- Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action in absence of a nurse.
- Ensures actions are conducted in a manner that prevents abuse.
- Administers appropriate first aid based on visible symptoms and resident history in accordance with established guidelines and accepted first aid practices.
- Summons police, fire, ambulance or other emergency personnel if situation warrants it.
- Restrains residents if emergency has caused resident to exhibit behavior that is threatening or dangerous in accordance with OPWDD approved Behavior Management guidelines.
- Maintains records on subordinate staff such as level of performance, specific deficiencies, counseling sessions training records, etc.
- Conducts weekly individual supervisory meetings with subordinates in order to discuss program, personnel or training needs and assesses their performance.
- Responds to program and work related questions, problems, complaints and grievances from staff.
- Develops residence facility rules and procedures.
- Ensures residence facility is kept clean, neat, healthy and safe.
- Assures that all staff are coordinating their efforts in order to complete such routine household tasks as laundry, menu preparation, shopping, cooking, etc. with goal of increasing independence of residents in performing these functions.
- Directly responsible for all medical issues of residents.
- Works with appropriate clinical or program staff and community agency staff to identify and maintain placement in day programs, workshops, school programs, etc. which are in community and are required in residents’ service plan.
- Acts on behalf of residents at schools or school boards, health clinics, local businesses, employers, transportations, providers, social groups, neighbors, etc. in order to ensure fair and appropriate consideration.
- Provides or arranges for transportation of residents to and from recreational or social programs, work, school, etc. as required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Valid New York State Driver’s License is preferred
- Must be Approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire in salaried status.
- Excellent oral and written communication skills
- Excellent organizational skills
- Ability to read, write, speak and understand English
- Good interpersonal skills necessary to interact effectively with coworkers, employees, residents and their families.
- Must be able to maintain the strictest confidentiality
- Proficiency in the use of a personal computer and appropriate software and E-Mail system
- Knowledge of equipment typically used by persons receiving services including wheelchairs and adaptive devices.
- Ability to analyze problems and determine corrective measures
EDUCATION and/or EXPERIENCE
- Bachelor’s Degree in Human Services or related field.
- At least five years of managerial experience, preferably with the developmentally disabled population.
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