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Posted Feb 23

HASU PROJECT LEAD

New York, NY, United States Full Time

Public Engagement Unit

HASU PROJECT LEAD

Public Health Educator II

The Health Access Support Unit of the Public Engagement Unit is recruiting 5 Project Leads with experience in public health, health education, management, best data practices, community-based outreach and organizing.

The NYC Public Engagement Unit (PEU) identifies and executes proactive strategies to connect more New Yorkers to key city services. Relying heavily on data analytics, new technologies, and large-scale outreach tactics, the unit identifies New Yorkers in need of assistance and helps them navigate and obtain city services.

The Public Engagement Unit uses data to identify demographics that likely want or need city services; with a team of specialists who are trained to effectively engage New Yorkers and connect them with vital resources. The unit partners with partner agencies, elected officials, community groups, non-profit organizations, and service providers to engage directly with communities and subject matter experts in all five boroughs. In addition, the unit is frequently involved in citywide events, special projects in conjunction with multiple city agencies, and targeted days of action.

The newly created Health Access Support Unit within PEU will build a community-based outreach apparatus that leverages research and data, proactive strategies and closely coordinates with agency and community partners, to increase awareness and usage of H+H facilities as well as enrollment in all types of health insurance. A dynamic and fast–paced office with multiple priorities and frequent special assignments, we seek talented staff dedicated to helping New Yorkers. Successful candidates should have at least two years of community, issue, health insurance enrollment, labor or political organizing experience, and excellent communications and outreach skills.

We are seeking Project Leads with experience in public health, health insurance enrollment, or other types of health services, as well as community-based outreach and management of employees working in the field. Successful candidates should have at least one year of experience in the management of field staff; one year of experience in a health-related field or community, issue, health insurance enrollment, labor or political organizing; and excellent communications and outreach skills. The candidate should have demonstrated ability to closely and accurately track metrics and outcomes, and be detail-oriented and organized within prescribed deadlines. Familiarity with New York City government, health insurance enrollment, and a commitment to helping others is preferred.

Project Lead responsibilities will include, but will not be limited to:

  • Managing a team of 2 - 8 specialists, creating team agendas and holding periodic review meetings.
  • Maintaining ongoing reporting and communication with the HASU Outreach Manager.
  • Evaluating programmatic needs and providing feedback on the implementation of new processes, creating team trainings to reinforce evolving standards when necessary.
  • Building and maintaining relationships with pre-existing key stakeholders and initiating new relationships with others in benefit of programmatic needs.
  • Ability to analyze data and make decisions about resource allocation using it.
  • Ability to navigate and accurately maintain electronic information in a collaborative database.
  • Conducting field checks to ensure adherence to best practices and providing feedback on how to improve contact and intakes both in the field as well as at event.
  • Performing quality control measures by placing phone calls to clients; conducting weekly measures established by the Data Director for verifying data accuracy.
  • Creating individualized outreach plans for their borough, mapping out key geographic areas, community partners and interest groups.
  • Organizing outreach events in partnership with community groups, elected officials and city agencies.
  • Prior experience in City government, public health, social services, and/or health insurance enrollment, housing & homelessness policy a plus.

Minimum Qualification Requirements

  • A baccalaureate degree from an accredited college or university and two years of full-time satisfactory experience in: (a) developing public health education programs, including identifying target populations, conducting needs assessments, designing educational materials, planning educational presentations or workshops, and evaluating health education programs; (b) presenting public health education programs; and/or (c) counseling in areas such as communicable diseases, substance abuse, assault, sexual abuse, and/or family planning; or
  • A master’s degree from an accredited college or university in one of the following areas: public health education, education, public/community health administration, public administration or business administration and one year of full-time satisfactory experience as described in "1" above.

For Assignment Level II In addition to meeting the "Qualification Requirements" above, to be assigned to Assignment Level II, candidates must have two additional years of full-time satisfactory experience, for a total of four years of experience for candidates with a baccalaureate degree, and two years for candidates with a master's degree.

For Assignment Level III In addition to meeting the "Qualification Requirements" above, to be assigned to Assignment Level III, candidates must have three additional years of full-time satisfactory experience as described above, for a total of five years of experience for candidates with a baccalaureate degree, and three years for candidates with a master's degree; at least one year of which, in either case, must have been in a supervisory or administrative capacity.

Preferred Skills

  • Enthusiasm and a commitment to connect New Yorkers to services.
  • 1 year of experience in the management of field teams.
  • 1 year of experience with health insurance enrollment, public health or community, issue, labor, or political organizing.
  • Fluency in best data practices with an emphasis on data integrity, accountability and reporting.
  • Excellent interpersonal skills and proven ability to engage people in conversation.
  • Strong written and oral communication skills in English; Spanish and Cantonese/Mandarin a decided plus.
  • Comfortable providing ongoing feedback, communication, and reports to managers.
  • Experience working with confidential and sensitive information and clients.
  • Ability to prioritize and effectively manage multiple tasks in a fast paced work environment.
  • Willingness to learn, be flexible and adapt to work assignments in a variety of situations and ability to problem solve.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Salary Range: $55,342 - $62,000 (Annual)

New York City offers an excellent and comprehensive benefits package.

For consideration, please go to https://a127-jobs.nyc.gov and search for Job ID #254906 to apply.

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW.

HRA/DSS IS AN EQUAL OPPORTUNITY EMPLOYER.

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