Posted Feb 23

Research and Policy Analyst

Public Engagement Unit

Research and Policy Analyst

City Research Scientist

The NYC Public Engagement Unit is seeking a Research and Policy Analyst. The Public Engagement Unit (“PEU”)’s mission is to identify and execute new strategies to connect more New Yorkers with key city services. Relying heavily on data analytics, new technologies, and large-scale outreach tactics, the unit proactively identifies New Yorkers in need of assistance and helps them navigate and obtain city services. The unit has three programmatic groups: Tenant Support, Home Support and Health Access Support, each supported by data, community engagement, operations and policy/research teams.

PEU works with partner agencies and offices, elected officials, community groups, non-profit organizations, and service providers to engage directly with communities and subject matter experts in all five boroughs. In addition, the unit is frequently involved in citywide events, special projects in conjunction with multiple city agencies, and targeted days of action.

Under supervision of the Policy Advisor, the analyst will be the policy lead on housing related issues, including tenants’ rights, rent regulation, low-income/affordable housing, SCRIE/DRIE, Section 8 and other forms of benefits/public assistance. PEU’s policy team is focused on research; writing, interagency/programmatic work focused on issues that impact and intersect with the work of outreach teams, serving both as internal informational resource for all staff, as well as an external liaison that can effectively represent the unit.

The research analyst responsibilities will include but will not be limited to:

  • Contribute to strategic work plans for new projects or existing initiatives within the unit, particularly those focused on housing.
  • Draft training and informational/communications materials; edit, fact-check and update existing materials.
  • Maintain relationships with key partners/staff at City agencies that deal with housing, homelessness and social services.
  • Represent PEU at interagency policy/planning meetings. Communicate and present effectively about PEU’s function, role and impact (quantitative and qualitative) at such meetings, as needed.
  • Proactively ensure staff are informed of policy issues relevant to their work; gather input on what kind of information or training would improve their effectiveness.
  • Research technical/policy questions as they arise.
  • Assist in analyzing data from the field; use data findings to propose adjustments to workflow, messaging strategy, etc.
  • Organize and/or help facilitate trainings/Q&A sessions for PEU staff as needed.
  • Support and identify opportunities for cross-unit collaboration and sharing of information.
  • Special projects as assigned.

Minimum Qualification Requirements

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or

2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.


Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

Preferred Skills

  • Enthusiasm and a commitment to helping solve housing and homelessness issues and/or interest in social services in New York broadly.
  • Eagerness to learn, ask questions and solve problems in a fast-paced environment.
  • Flexible and demonstrated ability to take on varied assignments and meet deadlines.
  • Experience with research and policy analysis in a professional setting and an understanding of implications of policy implementation.
  • Experience with housing policy a plus.
  • Experience working with data in community, issue, labor, or political organizing.
  • Ability to effectively present information in verbal, written and visual formats to program management, program leadership and non-technical audiences.
  • Advanced understanding of Excel, PowerPoint and other Microsoft Suite products.
  • Excellent written and oral communication skills in English.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Salary Range: $57,969 - $62,000 (Annual)

New York City offers an excellent and comprehensive benefits package.

For consideration, please go to and search for Job ID #256797 to apply.



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